Inconsistent cyanide data measurement undermined the overall cyanide process control. Samples weren't consistently marked and recorded across different shifts. Without knowing where and when a sample was taken exactly, sample locations couldn’t be verified which led to wrong management decisions.

High employee turnover resulted in extra costs associated with onboarding and training. Not all new hires had previous exposure to a laboratory environment. Time and money were lost due to onboarding new employees as manual silver nitrate titrations tend to be a complicated procedure. This included teaching all the technicalities and still having to deal with the learning curve and manual error.